RajaSlots Terms and Conditions – Platform Usage Guidelines

These Terms and Conditions ("Terms") cover all aspects of using the RajaSlots platform, including the website, mobile app, games, promotions, and customer support services. These Terms should be read together with our Privacy Policy and Responsible Gaming Policy, all of which form part of the overall agreement between you and RajaSlots.

If you do not agree with any part of these Terms, you are not permitted to use the rajaslots platform. Continued use of the platform following any amendment to the Terms constitutes your acceptance of those amendments.

To register and use the RajaSlots platform, you must meet the following eligibility requirements without exception:

• At least 18 years old or any higher age required by the laws in your jurisdiction.
• Having full legal capacity to enter into binding agreements.
• Not a resident or citizen of a jurisdiction excluded from using online services under local law.
• Not currently experiencing an active gambling dependency issue, or enrolled in a voluntary self-exclusion program from any gambling platform.
• Using the platform on your own behalf and not on behalf of any other individual or entity.

Rajaslots reserves the right to request identity verification documents at any time. Users who fail to submit the required documents within the specified period may face temporary restrictions or account closure.

Each user is only permitted to hold one account at RajaSlots. Holding multiple accounts is strictly prohibited and may result in the closure of all associated accounts along with forfeiture of all funds and bonuses held within.

By registering, you agree to:

• Provide true, accurate, current, and complete information as required in the registration form.
• Update your information as soon as any changes occur to ensure it remains accurate at all times.
• Keep your password secure and do not share your login details with anyone.
• Notify rajaslots immediately if you suspect your account has been accessed without authorization.

Rajaslots will not be held liable for any losses arising from unauthorized access caused by a user's negligence in safeguarding their login credentials.

Rajaslots supports a wide range of popular payment methods in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost. All transactions are conducted in Malaysian Ringgit (MYR).

Deposit:

• The minimum deposit limit is RM 20 for most payment methods.
• Deposits are typically credited to your account within minutes of payment confirmation.
• RajaSlots does not charge any processing fees for deposits.
• Deposited funds may only be used for gameplay purposes on the platform.

Withdrawal:

• The minimum withdrawal limit is RM 50 per request.
• Withdrawal requests are processed within 1 to 24 working hours depending on the method selected.
• Withdrawals to e-wallets such as Touch 'n Go and GrabPay are generally faster than bank transfers.
• Users must complete full KYC verification before making their first withdrawal.
• Withdrawals can only be made to a bank account or e-wallet registered under the same name as the rajaslots account.

Rajaslots offers a variety of bonuses and promotions from time to time for both new and existing members. All bonuses are subject to specific terms and conditions stated in the respective offer.

General terms applicable to all bonuses:

• Each bonus carries a wagering requirement that must be met before withdrawals are permitted.
• Bonuses cannot be withdrawn as cash unless the specified wagering requirements have been fully met.
• Only one bonus may be active at a time, unless otherwise stated.
• Unused bonuses will expire after the set validity period.
• Rajaslots reserves the right to void any bonus if abuse or fraud is detected.
• Playing with low staking solely to meet wagering requirements without genuine play risk may result in bonus cancellation.

All games offered at RajaSlots use a Random Number Generator (RNG) system that has been certified and verified by qualified independent third-party bodies. This ensures every round and game outcome is completely random and free from any manipulation.

Users agree that:

• Game outcomes are final and cannot be disputed on grounds unrelated to confirmed technical errors.
• Playing casino games involves financial risk. rajaslots does not guarantee any wins.
• Any obvious technical error (e.g., clearly unreasonable winnings resulting from a system malfunction) may result in the cancellation of the affected round.
• Users are responsible for understanding the rules of each game before placing bets.

The Return to Player (RTP) rate for each game is available in the respective game information. The stated RTP value is based on a long-term average calculated by the game provider and does not guarantee short-term results.

To maintain a safe and fair environment for all users, the following activities are strictly prohibited on the RajaSlots platform:

• Opening multiple accounts or registering using a false identity or someone else's identity.
• Using automated software, bots, scripts, or any technical tools to gain an unfair advantage.
• Colluding with other players to cheat the gaming system.
• Exploiting bugs, technical vulnerabilities, or errors in the gaming system.
• Using the platform for any money laundering activity or other illegal financial activities.
• Transferring account balances between players through unapproved methods.
• Using another person's credit card or payment method without valid authorization.
• Threatening, harassing, or behaving abusively toward support staff or other players.

Closure by User: You may close your rajaslots account at any time by contacting our customer support team. Any valid balance in your account will be returned to you once the review is complete, subject to any outstanding bonus conditions.

Closure by rajaslots: We reserve the right to suspend or close your account if:

• You have breached any provision of these Terms and Conditions.
• The information you provided during registration is found to be false or misleading.
• There is suspicious activity associated with your account.
• You failed to complete the KYC verification within the specified period.
• You have applied for self-exclusion or account limits through the Responsible Gaming programme.

Prior to permanent closure, RajaSlots will make reasonable efforts to notify you via your registered email, except in cases of fraud or serious violations requiring immediate action.

The rajaslots platform is provided "as is" and "as available". While we work hard to ensure the platform operates smoothly at all times, rajaslots does not guarantee that:

• The platform will always be available without interruption or delay.
• The platform is entirely free from bugs, viruses, or other harmful components.
• The information displayed on the platform is always accurate, complete, or up to date.

RajaSlots shall not be liable for any indirect, consequential, special, or punitive damages arising from the use of or inability to use the platform, including loss of data or profits.

Rajaslots reserves the right to modify, add, or remove any part of these Terms and Conditions at any time without prior notice. However, we will endeavor to inform users of significant changes through:

• In-platform notifications when you are logged in.
• Email to the address registered on your account.
• Update the "Last Updated" date at the top of this document.

It is your responsibility to review these Terms and Conditions periodically. Continued use of the rajaslots platform after any changes constitutes your acceptance of the revised terms.

These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms will be resolved through the dispute resolution process established by RajaSlots, full details of which are available from our customer support team.