We take seriously every piece of information you entrust to us. This Privacy Policy clearly explains how RajaSlots collects, uses, stores and protects your personal data.
Your data is protected by 256-bit SSL encryption.
Important Note: This Privacy Policy outlines the privacy practices of RajaSlots and forms part of the platform's Terms and Conditions. By using RajaSlots services, you agree to the collection and use of data as described here. Please read carefully and contact us if you have any questions.
Rajaslots ("we", "the platform") is committed to protecting the privacy and personal information of all users on our online casino platform. This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices for user data protection.
This policy applies to all information collected through the official RajaSlots website at rajaslots.pro, the RajaSlots mobile app for Android and iOS, and all related services including customer support, payment processing and promotional campaigns.
We understand that you trust us with sensitive personal information, including identity and financial details. We take that trust seriously and are committed to ensuring your data is handled responsibly, transparently and securely at all times.
rajaslots has never and will never sell your personal data to any third party for marketing or commercial purposes without your explicit consent.
Rajaslots collects personal data from various sources depending on how you interact with our platform. Here are the main categories of data we collect:
Full name, date of birth, identification card number (MyKad), gender, and nationality for the KYC verification process.
Email address, mobile number and residential address registered to your account.
Bank account details, e-wallet numbers, deposit and withdrawal records, and transaction history within the platform.
Game history, wagering activity, login activity, game preferences, and interactions with platform features.
IP address, browser type, operating system, device type, estimated location data and login session information.
Records of customer support conversations, filed complaints, feedback, and any correspondence with our team.
The data you provide directly during registration, KYC verification or when contacting support is the primary data we use. We only collect data that is genuinely necessary to deliver a safe and efficient service to you.
Every use of your personal data by rajaslots has a clear and lawful purpose. We do not use your data beyond the scope described here:
Marketing Consent: You may withdraw your consent to receive marketing communications at any time through your account settings or by contacting our support team. Withdrawing consent does not affect any data processing that has already taken place.
Rajaslots does not share, sell, or rent your personal data to third parties for their own commercial purposes. However, there are limited situations where we need to share data with certain parties to keep the platform running smoothly:
All third parties handling rajaslots user data are required to comply with applicable data protection laws and may only use the data for the specific purposes authorised by rajaslots.
Your data security is our top priority. RajaSlots implements multiple layers of technical and organisational protection to keep your information safe from unauthorised access, breaches or misuse at all times.
Security measures we have in place:
Data Retention Period:
Rajaslots retains your personal data for as long as your account is active or as needed to provide services to you. After account closure, certain data may be kept for an additional period as required by Malaysian law, particularly regarding financial records and AML compliance, which typically requires a minimum retention period of five years.
Rajaslots uses cookies and similar tracking technologies to enhance your experience, ensure platform security, and understand how users interact with our platform. Here are the types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Ensuring core platform functions such as login and session security operate correctly | Session / 24 hours |
| Performance Cookies | Collecting aggregate data on how users interact with the platform for improvement purposes | 30 days |
| Preference Cookies | Remembering your preferences such as language, theme, and selected display settings | 1 year |
| Security Cookies | Detecting suspicious login attempts and protecting accounts from unauthorised access | 7 days |
You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect certain features of the RajaSlots platform and your login experience.
Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding the personal data we hold:
Request a copy of the personal data we hold about you at any time.
Request correction of inaccurate or incomplete data in our records.
Request deletion of your personal data, subject to applicable legal obligations.
Request restrictions on the processing of your data in certain situations provided for by law.
Request your data in a machine-readable format for transfer to another provider.
Object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, contact our privacy team via live chat or email at [email protected]. We will process your request within 30 days of receipt.
The rajaslots platform is strictly for individuals aged 18 and above. We do not knowingly collect any personal information from children or minors under the age of 18.
If we find that we have collected data from a minor, we will take immediate steps to delete that information and close the relevant account. Our KYC process is specifically designed to identify and reject registrations from minors.
Parents & Guardians: If you suspect that your child has registered on this platform, please contact us immediately at [email protected] and we will respond promptly.
Rajaslots reserves the right to update this Privacy Policy from time to time in line with changes in law, technology, or our operational practices. When significant amendments occur, we will notify you via:
Continued use of the rajaslots platform following any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we handle your data.
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
24/7 support is available within the platform. This is the fastest way to get immediate help with privacy-related matters.
Send privacy and data protection enquiries to [email protected] and we will reply within 2 business days.
Data security is not just a document — it is a daily practice we uphold at every level of platform operations.
All data transmitted between your device and rajaslots servers is protected by banking-grade SSL encryption. Your information cannot be read or intercepted in transit.
Our KYC process ensures every account is verified with a real identity. This protects you and all users from fraud and illegal activity on the platform.
Our security team monitors the platform around the clock to detect any suspicious activity and respond swiftly before any harm occurs.
The 2FA feature is available for all user accounts, providing an extra layer of protection that ensures only you can access your account even if your password is compromised.
Rajaslots never sells, rents, or shares your personal data with advertisers or third parties for their marketing purposes without your explicit consent.
All our data handling practices comply with the Malaysian Personal Data Protection Act 2010, ensuring your rights as a Malaysian user are fully protected.